PROM Detail

Survey of Healthcare Experiences of Patients (SHEP)
  • Basic Information
  • Detailed Information
  • Domains
  • Psychometrics

Basic Information

Abbreviated name
SHEP
Full name
Survey of Healthcare Experiences of Patients (SHEP)
Short description
The SHEP survey has provided a useful tool for evaluating and improving satisfaction among its VHA veteran users. The Survey of Healthcare Experiences of Patients (SHEP), managed by the VHA Office of Quality and Performance (OQP), regularly solicits patient responses related to a specific and most recent episode of either outpatient or inpatient care.
PCCC or QoL? ?
This compendium contains patient-reported measures that are either designed to specifically measure aspects of Person Centred Co-Ordinated Care (P3C), or alternatively tools that are designed to measure some aspect of Quality of Life (QoL) or Health Related Quality of Life (hrQoL). All the measures in this compendium have been broadly categorised into one of those two concepts.
Person Centred Coordinated Care
Main Domains Measured ?
This is the key domains that the measure is targeting.
Continuity of care, communication
Type of measure ?
The measures in this compendium can take a variety of forms. Generally, they will be either Patient Reported Outcome Measure (PROM) or Patient Reported Experience Measure (PREM). However, we have also included a few measures that are completed by proxy-individual (PROXY), which are useful in instances where the respondent cannot answer directly (e.g. dementia or end of life). Sometimes, these measures can even be a composite of these types, and target both experiences and outcomes – we have labelled these measures “PROEMs”.
Respondent ?
The person that fills in the questionnaire - e.g. patient, Health Care Professional, or proxy (normally a carer or family member)
Patients

Detailed Information

Country developed in ?
The main country[s] in which the measure was first developed.
US
Website link ?
A link to the developer of the measure, if they have a website.
Target condition ?
The measures can be either generic or disease specific (e.g. Diabetes, Heart Failure)
Generic
Main context tested in ?
The main context in which the measure has been developed and used (E.g. Hopital, General Practice etc).
Primary care
Main countries used in ?
The main countries in which the measure has been developed and used.
US
Used in UK? ?
Whether the instrument has been tested and validated within a UK healthcare context.
No

Domains

Psychometrics