It measures empathy in the context of the therapeutic relationship during a one-on-one consultation between a clinician and a patient. Originally developed and rigorously tested for use by GPs, it has since been successfully used by other medical staff, allied health professionals (AHPs) and nurses (Widely applicable). Questions cover communication, therapeutic relationship and decision making (maps on well to PCC domains).
PCCC or QoL?
?
This compendium contains patient-reported measures that are either designed to specifically measure aspects of Person Centred Co-Ordinated Care (P3C), or alternatively tools that are designed to measure some aspect of Quality of Life (QoL) or Health Related Quality of Life (hrQoL). All the measures in this compendium have been broadly categorised into one of those two concepts.
Person Centred Coordinated Care
Main Domains Measured
?
This is the key domains that the measure is targeting.
Empathy and dignity
Type of measure
?
The measures in this compendium can take a variety of forms. Generally, they will be either Patient Reported Outcome Measure (PROM) or Patient Reported Experience Measure (PREM). However, we have also included a few measures that are completed by proxy-individual (PROXY), which are useful in instances where the respondent cannot answer directly (e.g. dementia or end of life). Sometimes, these measures can even be a composite of these types, and target both experiences and outcomes – we have labelled these measures “PROEMs”.
PREM
Respondent
?
The person that fills in the questionnaire - e.g. patient, Health Care Professional, or proxy (normally a carer or family member)
The measures can be either generic or disease specific (e.g. Diabetes, Heart Failure)
Generic
Main context tested in
?
The main context in which the measure has been developed and used (E.g. Hopital, General Practice etc).
Developed for GPs (primary care) but also used in other settings.
Main countries used in
?
The main countries in which the measure has been developed and used.
UK, Japan, China, Germany
Target age
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e.g. Adults, Children, Elderly
Adults and older people.
Main uses of measure
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The context in which the measure is most often used – e.g. clinical trials; national surveys.
Measuring patient perceptions of relational empathy during the consultation process.
Used in UK?
?
Whether the instrument has been tested and validated within a UK healthcare context.
Yes
Impact
?
A crude indication of the impact of the measure on academia. This is the number of times the original publication has been cited on PubMed, divided/normalised to the years since publication.
4.583333333
Language
English
Other versions available
Visual care measure 10Q adults and children
Flesch-Kincaid readability tests
?
A rating that corresponds approximately to US school grade level. For example, a score of 8.0 means that an eighth grader can understand the document. Generally, a score of 7 or 8 should be appropriate.
0.1
Domains
Domain description
It measures empathy in the context of the therapeutic relationship during a one-on-one consultation between a clinician and a patient. Originally developed and rigorously tested for use by GPs, it has since been successfully used by other medical staff, allied health professionals (AHPs) and nurses (Widely applicable). Questions cover communication, therapeutic relationship and decision making (maps on well to PCC domains).
100%
80%
60%
40%
20%
0%
6
1
1
1
3
5
1
Empowerment/activation
Self-management
Generic care planning
Shared decision making
Behaviour and communication skills
Information sharing
Knowledge of patient
Psychometrics
Brief description
?
A brief description of the initially reported psychometric properties of the measure.
Internal reliability was high (Cronbach's alpha 0.92).
Face and content validity: Feedback from patients interviewed, the general practitioners, and the expert researchers led to a number of modifications
Predictive validity: General practitioner empathy is associated with patient enablement at contact consultation and a prospective relationship between patient enablement and changes in main complaint and well-being at 1 month
Concurrent validity: Strong correlations with the Reynolds Empathy Scale (RES) and the Barret Lennard Empathy Subscale (BLESS)
http://www.ncbi.nlm.nih.gov/pubmed/15528286
http://www.ncbi.nlm.nih.gov/pubmed/18752916