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Patient Experience Questionnaire (Pettersen)
  • Basic Information
  • Detailed Information
  • Domains
  • Psychometrics

Basic Information

Abbreviated name
PEQ
Full name
Patient Experience Questionnaire (Pettersen)
Items ?
The number of questions in the survey
18
Short description
The Patient Experience Questionnaire (PEQ, Pettersen et al., 2004) was developed from a large sample of respondents to capture patients experiences of quality of hospital care. It is a free to use, reliable, validated measure of patient experience.
PCCC or QoL? ?
This compendium contains patient-reported measures that are either designed to specifically measure aspects of Person Centred Co-Ordinated Care (P3C), or alternatively tools that are designed to measure some aspect of Quality of Life (QoL) or Health Related Quality of Life (hrQoL). All the measures in this compendium have been broadly categorised into one of those two concepts.
Person Centred Coordinated Care
Main Domains Measured ?
This is the key domains that the measure is targeting.
Communication, emotions, short-term outcomes, barriers, relationships with auxiliary staff
Type of measure ?
The measures in this compendium can take a variety of forms. Generally, they will be either Patient Reported Outcome Measure (PROM) or Patient Reported Experience Measure (PREM). However, we have also included a few measures that are completed by proxy-individual (PROXY), which are useful in instances where the respondent cannot answer directly (e.g. dementia or end of life). Sometimes, these measures can even be a composite of these types, and target both experiences and outcomes – we have labelled these measures “PROEMs”.
PREM
Respondent ?
The person that fills in the questionnaire - e.g. patient, Health Care Professional, or proxy (normally a carer or family member)
Patients

Detailed Information

Year developed ?
The year in which the measure was first published.
2004
Country developed in ?
The main country[s] in which the measure was first developed.
Norway
Original publication ?
The publication in which the measure was originally published.
Search Citations of Original Reference
https://www.ncbi.nlm.nih.gov/pubmed/15557355
Target condition ?
The measures can be either generic or disease specific (e.g. Diabetes, Heart Failure)
Generic
Main context tested in ?
The main context in which the measure has been developed and used (E.g. Hopital, General Practice etc).
Primary care
Main countries used in ?
The main countries in which the measure has been developed and used.
Norway, UK, Germany, USA, Sweden
Target age ?
e.g. Adults, Children, Elderly
Adults
Main uses of measure ?
The context in which the measure is most often used – e.g. clinical trials; national surveys.
primary health care for measuring patients' experience of interaction, emotion and consultation outcome
Used in UK? ?
Whether the instrument has been tested and validated within a UK healthcare context.
Yes
Impact ?
A crude indication of the impact of the measure on academia. This is the number of times the original publication has been cited on PubMed, divided/normalised to the years since publication.
7.583333333
Language
English

Domains

Domain description
Measures patient experience along the domains: communication; emotions; short-term outcomes; barriers; and relations

Psychometrics

Brief description ?
A brief description of the initially reported psychometric properties of the measure.
The validity and reliability estimates were highly satisfactory.