PROM Detail

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Patient Feedback on Consultation Skills
  • Basic Information
  • Detailed Information
  • Domains
  • Psychometrics

Basic Information

Abbreviated name
PFC
Full name
Patient Feedback on Consultation Skills
Items ?
The number of questions in the survey
16
Short description
A feedback questionnaire, in which patients assess consultation skills based on their previous experiences.
PCCC or QoL? ?
This compendium contains patient-reported measures that are either designed to specifically measure aspects of Person Centred Co-Ordinated Care (P3C), or alternatively tools that are designed to measure some aspect of Quality of Life (QoL) or Health Related Quality of Life (hrQoL). All the measures in this compendium have been broadly categorised into one of those two concepts.
Person Centred Coordinated Care
Main Domains Measured ?
This is the key domains that the measure is targeting.
Communication
Type of measure ?
The measures in this compendium can take a variety of forms. Generally, they will be either Patient Reported Outcome Measure (PROM) or Patient Reported Experience Measure (PREM). However, we have also included a few measures that are completed by proxy-individual (PROXY), which are useful in instances where the respondent cannot answer directly (e.g. dementia or end of life). Sometimes, these measures can even be a composite of these types, and target both experiences and outcomes – we have labelled these measures “PROEMs”.
PREM
Respondent ?
The person that fills in the questionnaire - e.g. patient, Health Care Professional, or proxy (normally a carer or family member)
Patients
Copy of questionnaire
http://ac.els-cdn.com/S0738399109000378/1-s2.0-S0738399109000378-main.pdf?_tid=13a3f4be-228b-11e6-aa46-00000aab0f02&acdnat=1464189320_f954773d60f9c0740cee39ed9fe476f9

Detailed Information

Year developed ?
The year in which the measure was first published.
2009
Country developed in ?
The main country[s] in which the measure was first developed.
The Netherlands
Original publication ?
The publication in which the measure was originally published.
http://www.ncbi.nlm.nih.gov/pubmed/?term=19286341
Website link ?
A link to the developer of the measure, if they have a website.
http://ac.els-cdn.com/S0738399109000378/1-s2.0-S0738399109000378-main.pdf?_tid=13a3f4be-228b-11e6-aa46-00000aab0f02&acdnat=1464189320_f954773d60f9c0740cee39ed9fe476f9
Target condition ?
The measures can be either generic or disease specific (e.g. Diabetes, Heart Failure)
Generic
Main context tested in ?
The main context in which the measure has been developed and used (E.g. Hopital, General Practice etc).
Primary care
Main countries used in ?
The main countries in which the measure has been developed and used.
The Netherlands
Target age ?
e.g. Adults, Children, Elderly
Adults
Main uses of measure ?
The context in which the measure is most often used – e.g. clinical trials; national surveys.
Desiged to assess the consultation process and physician's communication skills, based on patient experiences.
Used in UK? ?
Whether the instrument has been tested and validated within a UK healthcare context.
No
Language
Dutch

Domains

Domain description
Communication
100%
80%
60%
40%
20%
0%
2
1
6
2
5
9
2
Empowerment/activation
Self-management
Generic care planning
Shared decision making
Behaviour and communication skills
Information sharing
Knowledge of patient

Psychometrics

Brief description ?
A brief description of the initially reported psychometric properties of the measure.
The internal consistency was high (Cronbach's alpha 0.89).