A 20 item tool developed in the USA to assess patient satisfaction with the major aspects of primary care delivery (interpersonal communication, the doctors accumulated knowledge of the individual patient, patients preference to see their regular doctor and care coordination).
PCCC or QoL?
This compendium contains patient-reported measures that are either designed to specifically measure aspects of Person Centred Co-Ordinated Care (P3C), or alternatively tools that are designed to measure some aspect of Quality of Life (QoL) or Health Related Quality of Life (hrQoL). All the measures in this compendium have been broadly categorised into one of those two concepts.
Person Centred Coordinated Care
Main Domains Measured
This is the key domains that the measure is targeting.
Communication and patient prespectives on the delivery of primary care.
Type of measure
The measures in this compendium can take a variety of forms. Generally, they will be either Patient Reported Outcome Measure (PROM) or Patient Reported Experience Measure (PREM). However, we have also included a few measures that are completed by proxy-individual (PROXY), which are useful in instances where the respondent cannot answer directly (e.g. dementia or end of life). Sometimes, these measures can even be a composite of these types, and target both experiences and outcomes – we have labelled these measures “PROEMs”.
The person that fills in the questionnaire - e.g. patient, Health Care Professional, or proxy (normally a carer or family member)
The measures can be either generic or disease specific (e.g. Diabetes, Heart Failure)
Main context tested in
The main context in which the measure has been developed and used (E.g. Hopital, General Practice etc).
Main countries used in
The main countries in which the measure has been developed and used.
e.g. Adults, Children, Elderly
Main uses of measure
The context in which the measure is most often used – e.g. clinical trials; national surveys.
To assess the delivery of aspects of primary care.
Used in UK?
Whether the instrument has been tested and validated within a UK healthcare context.
A crude indication of the impact of the measure on academia. This is the number of times the original publication has been cited on PubMed, divided/normalised to the years since publication.
An experience and outcome instrument focusing on communication and patient prespectives on the delivery of primary care.
Outcome domains: accumulated knowledge
Case manager/key person
Single point of contact
Care coordination within teams
Care coordination across teams
Continuity of care
Behaviour and communication skills
Knowledge of patient
A brief description of the initially reported psychometric properties of the measure.
Internal consistency: Cronbachs alpha ranging from .68 to .79
Content validity: A panel of experts evaluated the relevance of the items to the component they proposed to measure and assessed the items for clarity and conciseness
Predictive validity: CPCI was related with patient satisfaction. Interpersonal communication was associated with being more up to date on screening